Ukhrul, May 16, 2019:

Due to frequent internet failure and bad services to customers, the All Hunphun Tangs Association (AHTA), Ukhrul has threatened to shut the Airtel office in Ukhrul, Manipur.

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The president of AHTA Chonmi Raleng mentioned that the Airtel network has paid no heed despite repeated complaints by the users regarding the bad and erratic internet services at Ukhrul. The

Chonmi stated that it has been observing the way Airtel provides its services in the area for long but its mere lip services have brought only strong discontentment among its customers.

He further stated that Airtel users have been struggling with poor and bad internet services for the last 10 days.

As per the statement of the AHTA president, Airtel has the highest number of users in Ukhrul district but the users’ complaints are not addressed on time. He said nothing is possible without an internet connection in this digitized world.

Chonmi further mentioned that the constant failure of network and unreliable internet services have caused immense inconveniences to the users and have directly impacted daily business transaction, office work, etc. while numerous students have missed several important notifications concerning their academic career.

Meanwhile, AHTA has demanded reimbursement of the data wasted during the last 10 days threatened that AHTA would frame charges against Airtel for their alleged intention to pilferage its users’ money on network excuses if it fails to compensate.

The same problem of network irregularities of Airtel in Ukhrul has been verbally highlighted to the officer stationed at Imphal many times and asked to initiate restoration of the network in time, stated the president of AHTA.

AHTA would not tolerate anymore but resort into action by forcefully shutting down the Airtel office at Ukhrul if any more complaints about its service irregularities is received, he added.

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